Accessibility
Everyone has the right to equal access
Contact us with issues
Please report any accessibility barriers you encounter when you use our site.
An accessible website
Exceptions
We are committed to making our website accessible to all including individuals with disabilities who use assistive technologies to get information. To help customers with disabilities in managing their services online, our website has been modified to meet standards Level A of the W3C Web Content Accessibility Guidelines (WCAG) 2.2 at minimum, and Level AA where technology allows. We have partnered with TPG Interactive to perform testing of existing content and determine its compliance with the WCAG 2.2 standard.
Many documents on this site are in Adobe Acrobat Portable Document Format (PDF) to maintain their original format. Additionally, PDF documents found on our page provided for public viewing may also require Acrobat Reader software. You may need to download and install the free Acrobat Reader software to view PDF documents. Because visitors using screen readers and other assistive technologies may have difficulty accessing PDF documents, we have made these documents also available in alternative formats such as Microsoft Word, HTML, text, or Braille.
Note: Our website links to certain third-party sites that may not be accessible to all users. We are not responsible for the content of linked third-party sites or third-party advertisements, and we do not make any representations regarding their content, accuracy, or accessibility.
Note: The website includes videos available through the California Electric Utilities. We are updating these videos over time to align to WCAG standards.
Atkinson Hyperlegible Font
A new typeface – greater legibility and readability for low vision readers
This webpage was created in partnership with the Joint IOU/AFN Collaborative Council, including collaboration with:
Additional Resource
- California Health and Human Services Public Safety Power Shutoff Resource Guide
- Disaster preparedness information from the U.S. Department of Homeland Security
- CAL FIRE’s wildfire preparedness
- Information on the CPUC’s wildfire safety efforts
- California Governor’s Office of Emergency Services
- California Governor’s Office of Access & Functional Needs
- California Fire Safe Council
- National Oceanic and Atmospheric Administration
- Cal Alerts
PrepareforPowerDown is a partnership between Pacific Gas and Electric Co (PG&E), San Diego Gas and Electric (SDG&E) and Southern California Edison (SCE) and is funded by California utility customers under the auspices of the California Public Utilities Commission. All rights reserved.
©2024. Prepare for Power Down. All Rights Reserved.