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Medical Baseline Allowance

Get Help If You Use Medical Equipment

What is Medical Baseline?

MBL is a program designed for people that require regular use of electrically-powered medical equipment or other qualifying medical devices. The Medical Baseline Allowance program provides you with the lowest baseline rate on an additional 16.5 kilowatt-hours (kWh) of electricity, every day, to offset the cost of operating medical equipment and lower your energy bill.

There is no income requirement, qualifying is based solely on medical conditions. The program also provides an advanced notification before a Public Safety Power Shutoff, to give you time to make preparations.

Qualification requires confirmation from a medical professional. You may also be able to self-certify, check below.

How Does Medical Baseline Work?

Every month residential customers receive a set amount of energy at the lowest price, which is the Baseline Allowance. Customers who are eligible for Medical Baseline receive an additional credit for electricity per month to ensure that the power needed to support medical devices is available for a lower rate.

Medical Baseline Banner

How To Apply For Medical Baseline

Medical Baseline Eligibility

MBL enrollments requires the application to be completed and signed by a Qualified Medical Practitioner(licensed physicion, nurse practitioner, physician assistant or person licensed pursuant to the Osteopathic Initiative Act)

The IOUs have tried to make MBL certification as easy as possible by providing a few different options:

  • Applying online on the dedicated IOU Medical Baseline websites.
  • Printing an application from the utilities’ webpages and mailing it in.
  • Calling the utility Customer Service numbers to request an application be mailed.

Caretakers, family members or agents providing support to qualifying individuals can also assist their clients in applying for the program.

MBL Application forms are available in various languages on utilities webpages, and in alternative formats, such as large print and braille upon request. Forms are processed within 7-30 days of receipt. Customers would start seeing additional MBL energy allotments on their energy statements within 1-2 billing cycles

Examples of Qualifying Medical Conditions

  • Paraplegic, hemiplegic or quadriplegic condition
  • Multiple sclerosis with additional heating and/or cooling needs
  • Scleroderma with additional heating needs
  • Life-threatening illness or compromised immune system, and additional heating and/or cooling are needed to sustain life or prevent medical deterioration
  • Asthma and/or sleep apnea

Examples of Qualifying Medical/Mobility Devices

  • Motorized wheelchair/scooter
  • CPAP or other breathing machines
  • Respirator (all types)
  • Hemodialysis machine

Note: Qualifying medical devices include any medical device used to sustain life and require additional energy. Devices are for home-use only. Devices used for therapy generally do not qualify.

Qualifying Medical Devices (partial list)

Devices that DO NOT Qualify

Medical Baseline Certification

MBL enrollments requires the application to be completed and signed by a Qualified Medical Practitioner(licensed physicion, nurse practitioner, physician assistant or person licensed pursuant to the Osteopathic Initiative Act)

The IOUs have tried to make MBL certification as easy as possible by providing a few different options:

  • Applying online on the dedicated IOU Medical Baseline websites.
  • Printing an application from the utilities’ webpages and mailing it in.
  • Calling the utility Customer Service numbers to request an application be mailed.


Caretakers, family members or agents providing support to qualifying individuals can also assist their clients in applying for the program.

MBL Application forms are available in various languages on utilities webpages, and in alternative formats, such as large print and braille upon request. Forms are processed within 7-30 days of receipt. Customers would start seeing additional MBL energy allotments on their energy statements within 1-2 billing cycles

Medical Baseline Recertification & Self-Certification

  • During MBL certification the qualified medical practitioner must indicate whether the patient has a permanent condition, or if not, the approximate duration of the condition
  • This determines how often the customer will need to re-certify for continued eligibility
  • Utilities will send renewal reminder letters to customers prior to the expiration date. The customers are given plenty of time to submit the renewal request
Non-Permanent Conditions
Current Process
Enhancement (Future*)
The customer must self-certify on their first enrollment anniversary, and must recertify, meaning they need to reapply and obtain a qualified medical practitioner’s certification on their second year
Eliminate self-certification for non-permanent conditions, must still recertify every two years
Permanent Conditions
Current Process
Enhancement (Future*)
The customer must self-certify every two years for continued eligibility
Decrease the frequency of self-certification from every 2 years to every 4 years

Select your Electric Utility Below to Apply

Click on this PG&E logo to learn more about PSPS at PG&E
PG&E MBL Application

PG&E Instructions

  • Apply online. Upon form submission, you will receive an email with a confirmation number and instructions
    for your medical practitioner.
  • Ask your medical provider to complete their portion of the application and share with them the instructions and
    your confirmation number in the email you received.

    Or

  • Download and complete Part1 of the application form.
  • Ask your medical provider to complete Part 2 of the application.
  • Send in the completed application form:

Mail: PG&E Billing Center Medical
Baseline
P.O. Box
8329 Stockton,CA
95208

Click on this SCE logo to learn more about PSPS at SCE.
SCE MBL Application

SCE Instructions

  • Apply online and provide the email of your medical provider. Your medical provider will receive an email requesting their signature. Please alert them that
    they will be receiving an email from SCE.

    Or

  • Download and complete Part 1 of the application form.
  • Ask your medical provider to complete Part 2 of the application.
  • Send in the completed application form:

Mail: SCE Medical
Baseline Department
P.O. Box 9527 Azusa,
CA 91702

Click on this logo to learn more about PSPS at SDGE.
SDGE MBL Application

SDGE Instructions

  • Download and complete Part 1 of the application form.
  • Ask your medical provider to complete Part 2 of the application.
  • Send in the completed application form.

Mail: SDG&E
Medical Baseline Allowance Program
Manager
P.O. Box 129831 San
Diego, CA 92112-9831
Email: [email protected]

For Additional Assistance
Dial 211 

Call 211 for local resources and support before, during and after emergencies, such as a PSPS. 211 is a free service that can connect you with resources and emergency planning information.

Care coordinators at 211 can refer you to resources, including food and meal programs, car rides and hotels/lodging. They can also help you sign up for programs that support those with financial or health and safety needs. This includes programs that offer backup power options and utility bill assistance programs.

Call 211 or visit 211.org
to get connected to local resources and support.

211 is free, confidential and available to take your call 24 hours a day.

Video Relay Service (VRS) 
Dial 1 (800) 402-4018