The Power of Being Prepared

Programs and Resources to Keep You Prepared for Public Safety Power Shutoff 

WHAT IS A PUBLIC SAFETY POWER SHUTOFF

In order to keep communities safe, your local energy company may need to turn off power during extreme weather or wildfire conditions. This is called a Public Safety Power Shutoff.​

Dial 2-1-1 if you need support during a
Public Safety Power Shutoff. 

211 Video Replay Service (VRS)

1 (800) 402-4018

What can I do to prepare for a Public Safety Power Shutoff?

The effects of climate change are making California’s wildfire season longer and more intense, threatening our homes, our lives, and our economy. That’s why it is important to prepare an emergency plan in advance in the event your family is affected by a power shutoff – or any other emergency.

Be sure that you are familiar with all the applicable safety guidelines and manufacturer instructions for backup power sources or other emergency kit supplies. It is important not to put yourself or your family at risk by using these items improperly. Download our generator fact sheet to learn more.

Medical devices in your home? We may be able to help.

If you or someone in your household has a qualifying medical condition or a need for certain medical devices, you may qualify for the Medical Baseline Allowance Programs, including receiving more electricity at a lower rate and extra notifications in advance of a Public Safety Power Shutoff. Go to the Medical Baseline Allowance page to learn more.

What if I’m dependent on electricity for a medical device?

During a Public Safety Power Shutoff, ALL customers serviced by an affected power line will have their power shut off. If you rely on electric or battery-dependent medical technologies such as breathing machines, a power wheelchair or scooter, home oxygen or dialysis, it is critical that you have a plan in place for an extended power outage.

Your plan should include the following:

your plan should include Keeping emergency phone numbers handy

Keep emergency phone numbers handy

your plan should include A backup location where you can go

A backup location where you can go

You plan should include Making sure your energy company is aware of your medical device

Make sure your energy company is aware of your medical device

Your plan should include Considering a safe backup power source, such as a generator or uninterruptible power supply

Consider a safe backup power source, such as a generator or uninterruptible power supply

Your plan should include establishing multiple people you can contact for help who can operate your equipment and backup systems

Establish multiple people you can contact for help who know how to operate your equipment and backup systems

What can I expect if a Public Safety Power Shutoff is going to occur?

If a Public Safety Power Shutoff is needed due to extreme weather conditions, you can expect:

When will a Public Safety Power Shutoff occur?

Every situation is unique. Your energy company makes the decision to turn off power by monitoring local fire danger conditions across California and taking into consideration a combination of weather and environmental factors. 

These may include, but are not limited to:

Public Safety Power Shutoff Factors may include high winds and high wind gusts

HIGH WINDS AND HIGH WIND GUSTS

Public Safety Power Shutoff Factors may include low humidity levels

LOW HUMIDITY LEVELS

Public Safety Power Shutoff Factors may include dry vegetation that could serve as fuel for a wildfire

DRY VEGETATION

that could serve as fuel for a wildfire

Public Safety Power Shutoff Factors may include fire threat to electric infrastructure

FIRE THREAT

to electric infrastructure

Public Safety Power Shutoff Factors may include real time observations by experts on the ground

REAL-TIME OBSERVATIONS

by on-the-ground field experts

Flag Warning

RED FLAG WARNING

declared by the National Weather Service

How long will it take before power is restored?

Power will remain out for as long as extreme and dangerous weather conditions pose a potential fire risk. After a Public Safety Power Shutoff event, your energy company will inspect and repair power lines and equipment so that power can be safely restored.

Depending on the severity of the weather and other factors, power outages could last several hours or multiple days – so it’s important you and your family have an emergency plan in place.

Additional Preparedness Resources

To Learn More From
Your Local Energy Company

Southern California Edison (SCE)
Visit sce.com/PSPS | Phone: 1-800-655-4555 

San Diego Gas & Electric Company (SDG&E)
Visit sdge.com/wildfire-safety | Phone: 1-800-411-7343

Pacific Gas and Electric Company (PG&E)
Visit pge.com/wildfiresafety | Phone: 1-866-743-6589