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Prepare for Power Down

What is a Public Safety Power Shutoff?

Our number one priority is the safety of our customers. During adverse weather conditions, a Public Safety Power Shutoff (PSPS) may be used to help prevent potential wildfires. This is always done as a last resort to help protect the communities we serve.

For Additional Assistance
Dial 211 

We have partnered with 211 San Diego and 211 Orange County to offer enhanced community resources during a Public Safety Power Shutoff (PSPS) accessible transportation and hotel stays for those who qualify. 211 is free, confidential and available to take your call 24 hours a day.

211 is free, confidential and available to take your call 24 hours a day.

Video Relay Service (VRS) 
Dial  1-800-402-4018

Prepare for an Emergency

Generator and Battery

  • You must be a current SDG&E customer.
  • You must reside in a High Fire Threat District (HFTD) Tier 2 or 3 and have experienced one or more Public Safety Power Shutoffs (PSPS) in 2019 through 2021.

Make Sure We Can Contact You

Stay informed by email, text or phone

Living in Southern California means living with the possibility of wildfires happening in your community. Make sure we have your most up-to-date contact information so we can keep you informed.

  • After you click the button above, login to your My Account profile or, if you’re a new customer, register your account.
  • Once signed in, from the My Account home page dashboard, click on your profile name in the top right hand corner, then select “My Profile”