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Prepare for Power Down

What is a Public Safety Power Shutoff?

Our number one priority is the safety of our customers. During adverse weather conditions, a Public Safety Power Shutoff (PSPS) may be used to help prevent potential wildfires. This is always done as a last resort to help protect the communities we serve.

Accessible Hazard Alert System Video

Accessible Hazard Alert System (AHAS) which offers accessible alert messages and preparedness information to people who are Deaf, Blind, Hard of Hearing, or Deaf / Blind about power outages and gas emergencies.

How to Develop Your Emergency Preparedness Plan

Develop a plan now and learn what other steps you can take to be prepared.

211 SD Logo
211 Orange County Logo

For Additional Assistance
Dial 211 

We have partnered with 211 San Diego and 211 Orange County to offer enhanced community resources during a Public Safety Power Shutoff (PSPS) accessible transportation and hotel stays for those who qualify. 211 is free, confidential and available to take your call 24 hours a day.

211 is free, confidential and available to take your call 24 hours a day.

Video Relay Service (VRS) 
Dial  1-800-402-4018

Generator and Battery Rebates

Prepare for a Public Safety Power Shutoff

We are committed to helping households that require the use of electrically powered medical devices be ready for a Public Safety Power Shutoff.

SDG&E offers generator and battery rebates and other programs for customers who qualify including those who:

  • Experienced one or more Public Safety Power Shutoffs since 2019
  • Are located in Tier 2 or 3 High Fire Threat District (HFTD)
Orange Generator

Make Sure We Can Contact You

Stay informed by email, text or phone

Living in Southern California means living with the possibility of wildfires happening in your community. Make sure we have your most up-to-date contact information so we can keep you informed.

  • After you click the button above, login to your My Account profile or, if you’re a new customer, register your account.
  • Once signed in, from the My Account home page dashboard, click on your profile name in the top right hand corner, then select “My Profile”