What is a Public Safety Power Shutoff?
Severe weather, such as high winds, can cause trees or debris to damage equipment. If there is dry vegetation, this could lead to a wildfire. That’s why we may need to turn power off to keep you safe. This temporary outage is called a Public Safety Power Shutoff (PSPS).
Apply for Disability Disaster Access and Resources Services
We partner with the California Foundation for Independent Living Centers (CFILC) to support customers with disabilities, and other access and functional needs (AFN) through the Disability Disaster Access and Resources (DDAR) Program. DDAR will provide support to customers with disabilities or other AFN before, during and after a PSPS outage.
Generator and Battery Rebates
Prepare for an Emergency
To help prepare for outages, we offer generator and battery rebates. This support is available for customers who are:
- Located in Tier 2 or 3 High Fire-Threat Districts (HFTD)
- Serviced by an Enhanced Power Safety Settings (EPSS) circuit
For Additional Assistance
Dial 211
211 is free, confidential, and available to take your call 24 hours a day.
Video Relay Service (VRS)
Dial 1-800-402-4018
Make Sure We Can Contact You
Stay informed by email, text or phone
Update your email, phone, and language preferences.
Include multiple email addresses or phone numbers. We will send your notices and alerts to the ones you choose from your alert settings.
This webpage was created in partnership with the Joint IOU/AFN Collaborative Council, including collaboration with:
Additional Resource
- California Health and Human Services Public Safety Power Shutoff Resource Guide
- Disaster preparedness information from the U.S. Department of Homeland Security
- CAL FIRE’s wildfire preparedness
- Information on the CPUC’s wildfire safety efforts
- California Governor’s Office of Emergency Services
- California Governor’s Office of Access & Functional Needs
- California Fire Safe Council
- National Oceanic and Atmospheric Administration
- Cal Alerts
PrepareforPowerDown is a partnership between Pacific Gas and Electric Co (PG&E), San Diego Gas and Electric (SDG&E) and Southern California Edison (SCE) and is funded by California utility customers under the auspices of the California Public Utilities Commission. All rights reserved.
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