Prepare for Power Down
What is a Public Safety Power Shutoff?
Our number one priority is the safety of our customers. During adverse weather conditions, a Public Safety Power Shutoff (PSPS) may be used to help prevent potential wildfires. This is always done as a last resort to help protect the communities we serve.
Accessible Hazard Alert System Video
Accessible Hazard Alert System (AHAS) which offers accessible alert messages and preparedness information to people who are Deaf, Blind, Hard of Hearing, or Deaf / Blind about power outages and gas emergencies.
How to Develop Your Emergency Preparedness Plan
Develop a plan now and learn what other steps you can take to be prepared.
For Additional Assistance
Dial 211
We have partnered with 211 San Diego and 211 Orange County to offer enhanced community resources during a Public Safety Power Shutoff (PSPS) accessible transportation and hotel stays for those who qualify. 211 is free, confidential, and available to take your call 24 hours a day.
211 is free, confidential, and available to take your call 24 hours a day.
Video Relay Service (VRS)
Dial 1-800-402-4018
Generator and Battery Rebates
Prepare for a Public Safety Power Shutoff
We are committed to helping households that require the use of electrically powered medical devices be ready for a Public Safety Power Shutoff.
SDG&E offers generator and battery rebates and other programs for customers who qualify including those who:
- Experienced one or more Public Safety Power Shutoffs since 2019
- Are located in Tier 2 or 3 High Fire Threat District (HFTD)
Make Sure We Can Contact You
Living in Southern California means living with the possibility of wildfires happening in your community. Make sure we have your most up-to-date contact information so we can keep you informed.
After you click the button above, login to your My Account profile or, if you’re a new customer, register your account.
Once signed in, from the My Account home page dashboard, click on your profile name in the top right-hand corner, then select “My Profile.”
You can also, download the Alerts by SDG&E mobile app.
How it Works
The new PSPS mobile app will help you stay on top of information and updates for potential and active PSPS events. Fast and easy to use, get status and timely updates for PSPS events, including estimated restoration times.
Additional Resource
- California Health and Human Services Public Safety Power Shutoff Resource Guide
- Disaster preparedness information from the U.S. Department of Homeland Security
- CAL FIRE’s wildfire preparedness
- Information on the CPUC’s wildfire safety efforts
- California Governor’s Office of Emergency Services
- California Governor’s Office of Access & Functional Needs
- California Fire Safe Council
- National Oceanic and Atmospheric Administration
- Cal Alerts
PrepareforPowerDown is a partnership between Pacific Gas and Electric Co (PG&E), San Diego Gas and Electric (SDG&E) and Southern California Edison (SCE) and is funded by California utility customers under the auspices of the California Public Utilities Commission. All rights reserved.
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